Join the lab
Eddy for teams

Answers in the flow of work.

Your customers, partners and employees live in Slack, Teams, the browser and their phones. Eddy meets them there with cited answers, next steps it can take for them, and follow-ups before anything slips.

Join the early-access labSee the channels
# partner-enablement

    A channel partner preparing for a customer call.Available

    For customers

    Customer education that lives inside your product.

    Customers get answers next to the exact screen they are stuck on, and Eddy points them to the Learning Track or video moment that goes deeper.

    • Chrome side panel and in-app answers, no academy tab to find
    • Deep links into the right Learning Track, article or video timestamp
    • Knows what they have finished and suggests what is next
    People ask EddyHow do I set up SSO for my team?Show me the part of the video about approvalsWhat changed in the latest release?
    For partners

    Partner enablement without the portal hunt.

    Partners ask in the Slack Connect or Teams channels they already share with you, and get the same approved answer your own team would give.

    • Pricing, positioning and process answers, cited
    • Certification progress tracked and nudged
    • New launches pushed to the partners who need them
    People ask EddyWhat is the discount limit before I need approval?Which certification do I need to resell the new tier?Give me the 30 second pitch for healthcare
    For employees

    Onboarding and readiness, one question at a time.

    New hires ask anything from day one, reps prep for calls in Slack, and nobody has to remember which wiki the answer lives in.

    • Answers from your handbook, playbooks and Learning Tracks
    • Due dates and compliance followed up automatically
    • Managers see where their teams are getting stuck
    People ask EddyWhere do I submit my first expense report?Test me on the new pricing before my callWhat is our policy on customer gifts?
    Agents

    Custom agents, trained on your sources.

    Build coaches, product experts and walkthrough guides from the content you already keep up to date, with no migration. Answers stay permission-aware.

    • Your Continu content

      Learning Tracks, Journeys, Workshops, Assessments and documents, already structured and segmented.

    • Google Drive and OneDrive

      Connect approved folders. Content stays where it is, with no version-control headaches.

    • Every audience, one agent

      Customers, partners and employees each get answers scoped to them by Smart Segmentation™.

    Where it runs

    Wherever your teams work.

    • Early access

      iMessage

      Text Eddy like a coworker. Verified by phone number, no app or password.

    • Available

      Slack

      Mention @Eddy in any channel or DM. Answers stay in the thread.

    • Available

      Microsoft Teams

      Eddy as a Teams app, right next to the chats people already live in.

    • Available

      Chrome extension

      A side panel next to whatever someone is working on, in any web app.

    The Eddy Lab

    Help build the agent your people will actually use.

    We are piloting voice, iMessage and agentic actions with a small group of companies before general release. Lab members get early access, a direct line to the team building Eddy, and a real say in what ships next.

    Apply to the lab